Return Policy



We strive to give you and your baby the perfect item. If for any reason you are not completely satisfied with your purchase please do not hesitate to return it.

Your returned items must be:

in a like-new condition
have original barcode tag
be unwashed or unworn


Merchandise may be exchanged or a refund will be issued in the original form of payment for the price paid when returned within 21 days of purchase and presenting original sales receipt.

You will be responsible for the cost of sending the product back to us if you change your mind. To let us know you have changed your mind and wish to cancel your order, please email us at info@ellillo.com

If your order is cancelled before shipment, we will issue you with a full refund including any delivery charge. If your order is returned by you after dispatch, we will issue you with a full refund of the product cost. You will normally be responsible for all import charges unless the product was found to be faulty or we made a mistake.
Orders with a gift receipt

Returns with a gift receipt will be issued in the form of a store credit only for the price paid if within 21 days of original purchase date.

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